Care & Monitoring
Tailored quoteOn request
Monthly care for live websites and applications.
- 24/7 uptime monitoring
- Security updates and backups
- Performance checks
- Small content updates
- A clear monthly report
Service 04 · Support, Maintenance & Monitoring
We watch your website around the clock – so you don't have to.
Once your website or application is live, we keep it healthy. We monitor uptime and performance around the clock, apply updates, keep backups and make the content changes you need – all on a simple monthly care plan.
How it works
Onboard · Monitor · Maintain · Report
Step I · Onboard
Scroll to build ↓
- I
Onboard
We review your site, set up access and agree what matters most.
- II
Monitor
We add uptime, performance and security checks with alerts.
- III
Maintain
Updates, backups and small changes are handled every month.
- IV
Report
You receive a clear summary of what we checked and changed.
The challenge
The problem we solve
Most website problems are discovered by customers – a slow page, an expired certificate, a broken form. By the time you hear about it, you've already lost enquiries and trust.
How we help
- 24/7 monitoring with alerts before customers notice
- Security updates, backups and health checks handled for you
- Content changes and friendly help when you need it
What you get
Everything included, explained simply.
- Uptime and performance monitoring around the clock
- Dashboards with Prometheus and Grafana
- Alerts and logs with Amazon CloudWatch
- Security updates and software upkeep
- Regular backups and restore checks
- SSL certificate and domain checks
- Content updates and small changes
- A clear monthly report
Technologies
- Prometheus
- Grafana
- Amazon CloudWatch
- Uptime monitoring
- Automated backups
Packages
Ways to get started.
Prices shown are starting prices. Every business is different, so we'll confirm a clear, fixed quote based on what you need before any work begins – no surprises.
Questions
Support, Maintenance & Monitoring: your questions answered.
What happens if my site goes down?
Our monitoring alerts us straight away and we start investigating. Your care plan sets out how quickly we respond.
Can you look after a website you didn't build?
Usually, yes. We'll review it first and tell you honestly if anything needs fixing before we can support it.
Are content changes included?
Small updates can be included in your care plan – we'll agree exactly what's covered before you start.
Is there a long contract?
We'll confirm the terms with your quote, and we keep them simple and clear.
More services
- Website Development
- Cloud & Hosting
- DevOps & CI/CD
- Security, Bot & Fraud Protection
- AI Agents & Automation
- Cloud Cost Optimisation
Ready to talk about support?
Free, friendly advice and a fixed quote – no obligation.